READ THIS BEFORE USING JIRA!

I've found a bug, do I have to post it right now?

Well, 99% of bugs found by users are actually misuse. So prefer asking the question on the user forum before posting it to JIRA. Report your issue to JIRA if someone tells you to do so on the user forum. It is also very likely that we will send you to the user forum; please accept that we can easily see if you have misused Hibernate and that an issue tracking system is not the right place to discuss a particular problem. You should at minimum search JIRA for a similar issue and try with the current CVS version of Hibernate before you report an issue.

But I'd like someone from the Hibernate Team to have a look at my problem!

You can get guaranteed response times from the Hibernate developer team if you sign up for a JBoss support subscription. JIRA is not a support portal, it is the TODO list of the Hibernate developers. Use the forum for usage questions and don't start discussions on JIRA. If you are considering a contribution to Hibernate, please discuss it on the developer mailing list first or simply submit a patch for evaluation.

How much examples and source do I have to provide?

You should always provide the minimized and isolated source that reproduces the problem, including Java source, mapping files, version numbers, and log stack traces. Don't make us read 1.000 lines of code, we will not have time to consider your bug report and we will tell you to isolate the problem first. Don't attach your project folder as a Zip file, but only the relevant files. Please don't upload them one-by-one, but packaged in a Zip. We also have to reject reports without the required information and a description like "My foo is broken, please help me." The less time we need to reproduce your problem, the faster you'll get a (friendly) response.

Who should register on JIRA?

Users are allowed to browse the database of Hibernate issues without logging in. But in order to submit, track, and vote on issues, a user must register with JIRA.

When I submit a bug, do I also need to notify hibernate-devel list (developer mailing list)?

No, JIRA will automatically post all new and updated issues to the hibernate-issues mailinglist.

How do I receive email updates when an issue changes?

If you are a reporter or an assignee of an issue, e-mail updates will be send automatically whenever the issue is modified. You can also use the "watch" feature if you have a valid JIRA account; log in, select an issue and click on the "watch it" link on the left.

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